E-Mail Hosting Policy | Acceptable Use Policy

Digital IMS Acceptable Use Policy Digital IMS has published this Acceptable Use Policy as part of our overall effort to provide high quality, reliable service to our customers; protect the privacy and security of our customers, systems, and networks; encourage responsible use of internet resources; and comply with applicable laws. This Policy describes the types of uses of our Web site and E-mail Networks which are contrary to our objectives and which are, therefore, prohibited. To achieve our objectives, Digital IMS may in its sole discretion determine whether a use of the Digital IMS Web site and E-mail is a violation of this Policy. While it is not our intent to monitor, control, or censor communications on the our Network, when we become aware of a violation of this Policy, we may take such action as we deem appropriate to address the violation, as referenced below. This Policy applies to all customers of Digital IMS services, and to all other users of the Digital IMS Network. This Policy supplements, but does not supersede, any contract or commitment customers have with Digital IMS; if such a contract restricts a use of our Network that is not addressed in this Policy, the contract will govern with respect to such use. Prohibited Uses Uses of the Digital IMS Network described below are prohibited under this Policy. These descriptions are guidelines and are not intended to be exhaustive. Illegal/Criminal Activity The Digital IMS Network may not be used in connection with criminal or civil violations of state, federal, or international laws, regulations, or other government requirements. Such violations include theft or infringement of copyrights, trademarks, trade secrets, or other types of intellectual property; fraud; forgery; theft or misappropriation of funds, credit cards, or personal information; and threats of physical harm or harassment. Security Violations The Digital IMS Network may not be used in connection with attempts - whether or not successful - to violate the security of a network, service, or other system. Examples of prohibited activities include hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software. Digital IMS customers are responsible for maintaining the basic security of their systems to prevent their use by others in a manner that violates this Policy. Examples include improperly securing a mail server so that it may be used by others to distribute spam, and improperly securing an FTP server so that it may be used by others to illegally distribute licensed software. Customers are responsible for taking corrective actions on vulnerable or exploited systems to prevent continued abuse. Threats The Digital IMS Network may not be used to transmit materials of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation. Offensive Materials The Digital IMS Network may not be used for the distribution of offensive materials, including obscene, pornographic, indecent, and hateful materials. Spam Spam is an unacceptable use of the Digital IMS Network. Spam includes any of the following activities: Posting a single message, or messages similar in content, to more than five online forums or newsgroups. Posting messages to online forums or newsgroups that violate the rules of the forums or newsgroups. Sending email that may be considered to be harassing. Emails with forged packet header information. Collecting the responses from unsolicited email. Sending any unsolicited email that could be expected, in Digital IMS's discretion, to provoke complaints. Sending email with charity requests, petitions for signatures, or any chain mail related materials. Sending unsolicited email without identifying in the email a clear and easy means to be excluded from receiving additional email from the originator of the email. Sending email that does not accurately identify the sender, the sender's return address, and the email address of origin. Using Digital IMS Network to violate Internet Service Provider's acceptable use policy and/or terms of service. Sending email after the user has asked to be removed from the mailing list Indirect Access A violation of this Policy by someone having only indirect access to the Digital IMS Network through a customer or other user will be considered a violation by the customer or other user, whether or not with the knowledge or consent of the customer or other user. As an example, clients of Digital IMS are responsible for the actions of their employees and customers to whom they provide services operating on the Digital IMS Network. Digital IMS will address and attempt to resolve complaints about the actions coming out of clients systems. In addition, this policy applies to any email or content transmitted by you or on your behalf which uses an Digital IMS account as a mailbox for responses or promotes content hosted or transmitted using Digital IMS facilities, or which indicates in any way that Digital IMS was involved in the transmission of such email or content. Consequences Violations of this Policy may result in a demand for immediate removal of offending material, immediate temporary or permanent filtering, blocked access, suspension or termination of service, or other action appropriate to the violation, as determined by Digital IMS in its sole discretion. When feasible, it is Digital IMS preference to give notice so that violations may be addressed voluntarily; however, Digital IMS reserves the right to act without notice when necessary, as determined by Digital IMS in its sole discretion. Digital IMS may involve, and will cooperate with, law enforcement if criminal activity is suspected. Violators may also be subject to civil or criminal liability under applicable law. Refunds or credits are not issued in connection with actions taken for violations of this Policy. Incident Reporting Any complaints regarding violations of this Policy by an Digital IMS customer should be directed to CustomerService@DigitalIMS.com. Where possible, include details that would assist Digital IMS in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission). Revisions to this Policy Digital IMS, Inc. policies are subject to change without notice. Clients of Digital IMS, Inc. are bound by the most recent policies that are posted online and available for download at any time. Please visit http://digitalims.com/policies for the most recent version. Download PDF of Policy Rev. 6-04